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Push doesn't work

Verfasst: Mi 12. Okt 2022, 10:06
von Paxman
Sorry for writing in English...my German is no existent and I don't trust Google translate. :roll:

I'm also having problems with push. I have selected most triggers during the testing period and it works fine for a while. I get all notifications for some time but then it just Stop working.

If I go to the mower settings--->push settings and toggle it off and on i get the message "Push. Your unit is now registered" and a button with a chopped text: "Send your for...sh message" (or something like that in Swedish. I have not found how I can change the language in the app so I could report the English or even German text of the message).
IMG_5874.jpg
When I click on the message I get a push from the mower regarding whatever it's doing at the time. After this push notifications works for a while and then it just Stop working and I have to do the same procedure all over again.

I don't know how long the working period is exactly but It's not longer than a day.

Any suggestions how I can remedy this issue?

App version: 1.3.3 (Build:3247)
iOS: 16.0 (20A362)
Robonect firmware: V1.3

Thanks from Sweden
/Fred

App lädt keine aktuelle Daten,Push Klingenwechsel geht nicht...

Verfasst: Do 13. Okt 2022, 13:20
von shadowkiller
Please read the documentation of Robonect using google translate or similar. You’re misunderstanding some issues of this difficult and to complex to explain because you’re mixing the push-functionality.

After this, if there are questions anyway, feel free to ask quoting the parts of the documentation you don’t understand.

Sorry, for not being able to help with only one sentence.

Re: App lädt keine aktuelle Daten,Push Klingenwechsel geht nicht...

Verfasst: Mo 17. Okt 2022, 13:55
von Paxman
The weird thing is that the app have been working flawlessly for several days not without me doing anything at all. I get push notifications from all the triggers I have selected whenever they are triggered.

I'm starting to suspect that the issue might be running the app and the web GUI in parallel. As long as I don't do anything in the web GUI the notifications seams to work fine from the Roboconnect app...but if I do anything in Robonnect web GUI something seams to disrupt this function. Note that I have not done anything at all in the web GUI regarding the push system since I started using the Roboconnect app. The app prompts the user not to touch the push settings in Robonect after activating the settings in the app.

I'll avoid using Robonect web two more days (one week since I started this thread) and after that I'll do some testing to see if this theory has any merit.

App lädt keine aktuelle Daten,Push Klingenwechsel geht nicht...

Verfasst: Mo 17. Okt 2022, 16:56
von shadowkiller
Have You tried to reconnect Roboconnect to Robonect, yet?

Re: Push doesn't work

Verfasst: Mo 17. Okt 2022, 20:33
von Paxman
Well, as I wrote: everything works as it should so I'm not going to do anything until a week has passed with no issues. Then I will test to use Robonects web GUI for other things than notifications to see if I can replicate the problem I had that prompted me to start this thread.

Re: Push doesn't work

Verfasst: Mo 17. Okt 2022, 22:00
von shadowkiller
No, I mean inside the Roboconnect App adding the mover after removing it. Maybe it’s an idea to reinstall the Roboconnect on your iOS device.

Using the webUI over a browser or as an Webapp doesn’t matter to the iOS-App called Roboconnect.